Did you know? The Share File Enterprise Services team will support you with your services provision, making it easy through our delivery phases occur: Build, and Run Ramp.
Our goal is to make your life easier by giving a world-class customer experiential They are fully supported by this process using our methodology to providing faster, your users happier make and ensure you continuously see return on investment
the Enterprise services team drives strategic direction and partnership between Citrix Share File and our customers with professional services, such as :.
- Take hold of a resource is the primary point of contact for the sale of services, escalation and Customer Advocacy within Citrix
- deep dive transition meetings with your team to ensure they the hit bottom with the details of applications running, experiences date and time
- provide project management of a successful pilot program to implement the production environment, user accounts setting and best practices guidance through
- share best practices for rolling out strategies, implementing management training and driving cases additional use to business needs to solve that you realize can help add value to your investment
- offers Proactive account and lies about your existing Citrix products so your entire account team synchronism is your needs better serve
, the reaction is a large enterprise file sync and sharing of experience across different devices and platforms, while at the same time compliance with the specific technical requirements of the customer's IT organization to deliver.
provides the initial phase consultative design and deployment guide. This process consists of the construction of infrastructure, configuration of the product and license provisioning. The focus then shifts to the user acceptance and actively using the Share File solution.
If the user experience, ease of deployment and maintenance into consideration the following best practices should be considered to optimize the performance of your Share File conversion. It is worth mentioning, the general recommendations outlined not only for every environment and are meant for Notes may be suitable
before deploying licenses to consider some general recommendations :.
- Methodology - The product adoption counseling methodology Citrix consists of clearly defined phases - construction, ramp, Run. Each phase consists of a series of checkpoints and benefits that no important step in ensuring helps missed
- Application Compatibility -. When moving to a new operating system or application delivery technology, it is important. Application Compatibility
- to check as soon as possible separation of components . - With enterprise-wide deployment, key infrastructure roles should be hosted on dedicated servers to increase the security, scalability, high availability and support
- test environment - An isolated test infrastructure should be implemented so that software , configuration and hardware changes can be reacted in the production before will be reviewed. The test environment should the production environment as closely as possible
- fixes and service packs -. should be hotfixes and updates for the operating system, applications and Citrix components up to date ensure optimum performance, stability and security.
infrastructure recommendations
The following tasks are recommended to be respected when providing Storage Zones Controller Storage Zones for Share File Data and Storage Zone Connectors
- Configure NetScaler for Storage Zones controller .: you can use NetScaler as DMZ proxy for Storage Zones controller. Citrix recommends protecting and inbound traffic routing to Storage zone controller server via a proxy storage area, such as Citrix NetScaler. The Storage Zone Controller server on the trusted network
- Create a network share for private data storage Storage Zones for Share File data requires a network share your private data, even if you save Share File files into a supported third-party memory system
- install. an SSL certificate Set within a Storage Zones Controller, the default zones requires an SSL certificate. A Storage Zones controller, which houses a restricted zone and has an internal address, not an SSL certificate need (unless is external access required)
- Prepare your server for Sharefile- data . IIS and ASP.NET 4.5 is required for Storage Zones for data and for Share File Storage Zone Connectors.
- Storage Zones install controller and create a Storage Area
- Checking Your Storage Zones controller setup
- change the default zone for user accounts :. default to existing and newly deployed user accounts to the Share File-managed cloud storage as the default zone
- Specify a proxy server for Storage Zones The Storage Zones Controller console allows you to specify a proxy server for Storage controller Zones. You can also use a proxy server with other methods specify
- configure the domain controller Storage Controller Zones for delegation to trust :. Configuring the domain controller NTLM or Kerberos authentication on network shares or SharePoint sites to support. (* IF SSO connections is desired)
- Suppose a secondary Storage Zones controller to a Storage Area .: To a storage zone for high availability configure, connect at least two to Storage Zones controller.
more instructions and more information, refer to Share File Knowledge Base and Citrix product documentation.
For 1: 1 guide with your Share File implementation use the Share File QuickStart offer. This is a program that you designed to get up and running with Share File companies as soon as possible, in your own unique environment -. Share File Quickstart Overview
"The QuickStart service offers a simple and effective way for us to deliver demand the results of our employees and customers." Brian Hoffman, Senior Systems analyst and Senior Tax Decosimo
If you are interested in the Share File Quick Start program, please email sharefileprofsvcs@citrix.com.
perform
rollout planned time!
work with Share File Product Adoption Consulting Team to complete your application in 3 simple steps your maximize ROI
For more information on Citrix Share File product adoption counseling program, please contact: justin.riek@citrix .com
, you can also go through the completion of the Share File release Notes. hold
with all feature releases to date
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