Language is where our minds think alike. It reflects our highest aspirations, our deepest desires, the authenticity of our commitment, our heart. Language takes a universal message to the synaptic leap in the media, space, time, culture and psychology to release its meaning in the recipient's experience. stuff really powerful. An art form. Try to get across what you want to say with precision and finesse. Not a sport for the faint of heart.
Deserving of our great care and attention? You bet! When "we" is our society, words are live currency with our customers. It is important absolute value in all interactions. You already know intimately. Anyone who writes content is faced with trying to get the tone, style, and the right wording.
So how can we encourage the inspired communication, not only with our customers but our partners, colleagues and friends? Here's a start to the conversation. If we embrace several principles of well-designed language, we can not go wrong: it simple, fresh, trustworthy, relevant and user-friendly. That's all. It is not everything in the toolbox, but it's a damn good start. Read on for a quick portrait of each modifier. And then try to write for your customers with these in mind.
(Credits appear at the end of this article.)
Fresh
- Synonyms: bright, bright, bright, creative, clean, alert, light, novel, original, clever, inventive, breezy, artsy
- mental video: juice splashing while slicing a lemon
- favorite line: "girrrl ... you go."
easy
- synonyms direct, fast, simple , easy, easy, simple, where you need it, when necessary, classy, efficient, condensed, handy, fundamental
- mental video: Runner check laces before a marathon
- favorite line: "Talk to me"
.
relevant
- synonyms appropriate, timely, relevant, important, thought-provoking, relevant, germane, significant
- mental video: a doctor examining a patient images with
- favorite line: ". This will help you "
Trustworthy
- synonyms honest, reliable, warm, authentic, consistent, stable, reliable, accurate, useful
- mental video: The sun rises
- favorite line: "I am here"
friendly
- synonyms. warm, sensitive, open, nice, kind, funny, goodhearted, gay, kissing, caring, smiling
- mental video: A cup of cocoa offered in the cold
- Favorite line: "? What can I do "
This is the end of this blog. Almost.
the passion and humor belong somewhere in this mix, but that can wait for another blog.
a verb, a noun, an adjective and walk into a bar ....
Photo Credits
- Arugula, © Liv Friis-larsen | Dreamstime.com
- Water splash © GK | Dreamstime.com
- black stone in the Zen garden © Gajus | Dreamstime.com
- the black dress, © Larry Almonte | Dreamstime.com
- hands in confidence © Ghadel | Dreamstime.com
- Dog smile © Papuga06 | Dreamstime.com
- Windmill, © Iclicuclic | Dreamstime.com
- Anesthesia Monitor, © Aleksandrs Tihonovs | rf123.com
- Kittens playing, © Photog_67 | Dreamstime.com
- smile symbol in the sand © Mafatu | Dreamstime.com
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