SYN404 :. Introducing Citrix Diagnostics Toolkit
The Citrix Diagnostics Toolkit 3.7.0
When problems occur, data points, followed by debugging, and context information are things that support engineers will gather to help determine the root cause and use later to influence the product of change if necessary. Preparation and organization of commonly used tools has always been a challenging time, especially during outages. We have all experienced at least once in our careers, but once is all it takes to create this painful memory. Try to coordinate multiple downloading and installation diagnostic tools to help troubleshoot or sometimes simply activate the recording feature of a product can be a heavy and cumbersome task.
If my opening thoughts hit home, let me take a minute of your time and ask yourself this question. How many times have you asked yourself one or more or all of the following questions?
- Where can I download this tool from?
- I downloaded a zip file. Where do I retrieve it?
- Where does the tool save the trace file?
- What should I name the file when I register?
- What will be the case?
- Does this tool capture all the background information necessary to complete the trace data? Like: event logs? server name? IP Info?
- How do I remove the tool and what I do with the data it captured?
- You want me to run the number of tools at the same time?
- Can I automate this?
- How do I download or upload all that data to Citrix?
- Is the data in a format that can be shared so that other vendors, such as Microsoft can use to help collaborate on this issue?
- My problem only occurs at 3:00 when foreign users log on, we can program one of these data capture?
now with (CDT) Citrix Diagnostics Toolkit all the above can be done and it is faster and easier than ever.
Citrix Diagnostics Toolkit addresses these challenges by rapidly deploying a suite of tools and options in one easy to use structured format. This format closely resembles the look and feel of any standard Windows application, although each tool is an independent standalone application itself. Here, check it out, the screenshot below is what the program menu structure looks like on a XenApp server once C.D.T. installed
What is and what is not
- The Citrix Diagnostic Toolkit is not an application - .. it has the look and feel of a familiar because of its characteristics. As an installation wizard that leads deploys tools based on the selected option. . In addition, the program shortcuts that get created in your Start menu to a familiar way to access the tools you installed
- The Citrix Diagnostic Toolkit is not a tool itself - it is a "toolbox". It is a collection of tools. It features easy to use menus of options for integration of 3 rd third-party tools, automating mundane tasks or heavy configuration and initialize the collection of multi-vector data.
- The Citrix Diagnostic Toolkit is not a new product - It was designed and built by a support specialist for support specialists
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