Happy New Year to all 
Following our November 2012 Technical Support webinar ! cover How to isolate and solve problems in your XenApp and XenDesktop quickly , there was a series of questions posed during the session that we did not answer. See questions and answers below.
BTW if you missed the webinar and want to watch it on demand, you can find it here.
Q. What are the most common flags you see cause problems? This was compared with the seamless parameters of configuration tool.
The most common problems I've seen reported on flags hanging concern seamless Active Accessibility. Citrix seamless interfaces with Active Accessibility Microsoft Active Accessibility interface and monitors the system for changes of windows that need to be deported to the customer. We usually see a problem with existing applications that are published are running slowly, disabling active accessibility indicator improves application performance.
Q. Will we use Citrix Quick Launch to solve any problems or there limits?
The Citrix Quick Launch tool is mainly used for all matters relating to connection types. It can test the basics like XML enumeration and connectivity ICA XenApp server. When troubleshooting application startup problems, we have the ability to switch the different client side settings in the tool can be useful when trying to diagnose connection problems. Citrix has many different tools for troubleshooting all kinds of Citrix problem, the tools can be found on the page below:
http://support.citrix.com/article/CTX126294
Q. Is there a better way to solve the development problems? Meaning the user must select the Login window of an application after its launch before typing the credentials?
development of problem can be difficult to solve because we rely on Windows systems to provide functionality with our transparent entity. When the transparent application launch windows are treated as background process that sometimes causes problems that Windows tries to limit these processes / windows stealing focus. The best tools for solving these problems are WindowHistory & Message History.
Q. Having a problem when some users get an access denied message after connecting a published application and have pin-because these users are in more than 0 groups. When I removed some groups all works fine for users. Any suggestion? The issue refused access appears only in our site w2k8r2 of xa65, very user has no problems in our site w2k3 xa45.
Without any initial troubleshooting, I think this relates to MaxTokenSize. If this fails, we would need to do some further debugging
"New resolution for problems with Kerberos authentication when users belong to many groups". Http://support.microsoft.com/kb/327825
Q. What should be the minimum bandwidth of the client side to start the Citrix application of WAN?
This is the most difficult question to answer, we often hear this question of work to technical support. The reason this question is difficult to answer because each customer environment and application differ radically. For example, a customer can use the 3D drawing application and the other a terminal emulation program. The 3D drawing application can consume a lot of bandwidth that the terminal emulator can use a fraction of that. Declaring a minimum requirement for bandwidth on the WAN will give the wrong impression to customers. Its recommended that the client should use something like Citrix Waterfront view for load testing in conjunction with WAN Emulator (WANem) spec correctly the bandwidth requirements for WAN websites
-. Ooo -
The January 2013 webinar will cover: Cloud Gateway 2.5 Technical Overview and Troubleshooting
CloudGateway is an enterprise mobility management solution that provides safe mobile applications, and Windows Web and data. This webinar will cover an overview of the features of CloudGateway 2.5 deployment options CloudGateway and troubleshooting. Join this webinar to learn about CloudGateway
What you will learn :.
- What CloudGateway
- What's new on CloudGateway 2.5
- deployment scenarios
- Troubleshooting
Webinar Details
When: Thursday 24th January 2013 @ 10:00 EST / 16:00 CET
How REGISTER NOW!
hope to see many of you in line.
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