By definition, a partnership is a proposal in both directions, calling for comparable efforts by both parties to benefit the other partner and their common activity. Recently, Citrix Partner News highlighted Thomas Duryea Consulting (TD), a Platinum Citrix Solution Advisor in Melbourne, Australia. TD is a classic example of the "virtuous circle" of partnership, where ongoing investment one of the partners and proactive involvement is reflected by the other partner, which leads to the achievement of common goals and a strong relationship , of confidence.
How does TD fulfill its commitment to excellence of the partnership?
One important way is to stay ahead of the curve in technology. TD actively continuing staff training and certification, and took advantage of the good of Platinum Partner right training this year. All Citrix architects hold the architect Citrix Certified Integration (CCIA) for Virtualization credential, and all engineers earned the Citrix Citrix Certified Enterprise Engineer (CCEE) for Virtualization designation, with extensive experience in XenApp, XenDesktop and NetScaler. In fact, two of the Citrix Desktop 31 Most Valuable Professionals, an exclusive group of highly qualified Citrix engineers in the Asia-Pacific region (excluding Japan), is the TD engineers.
In addition, the company participates in the Citrix Summit and Synergy event each year to learn about the latest Citrix solutions and technologies. However, TD does not simply propose new solutions to customers - its first engineers put to the test in its internal facilities, including a demonstration showcase and a sandbox for testing and evaluation. This rigorous process demonstrates the technical mastery of TD customers and assure them that the solution has met its high standards of performance, reliability and scalability. To reinforce its first-hand knowledge, TD uses Citrix solutions to run their own business operations.
Main common commitments
Another way that TD contributes to the partnership through joint planning, sharing of pipelines and customers' liability with Citrix sales. Again, the company takes a proactive approach by conducting combined events, rather than refer to Citrix. With in-depth knowledge of local markets and emerging trends, TD is ready to communicate its views and opinion on which technologies are ready for prime time and that are most appropriate for customers in different sectors of the 'industry.
Sharing a culture
Finally, the partnership has flourished and developed because the two organizations share a focus on customer satisfaction and a culture "work hard, play hard". This common view facilitates joint activities and improve the individual relationships.
With this unusual combination of training, hands-on evaluation of technology and experience, market knowledge and customer focus, TD has found the path to success in the partnership optimization. The results - a company of $ 50 million, the Platinum status of CSA and multiple awards - speak for themselves
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