"I want to work, I have no time to call support and to keep it simple solve a problem, if I have a life on the line have "a direct quote from a clinician was I had a chance to sit in front of a few months, as to ask him how technology plays a role in his daily life.
for myself and colleagues who happened to some of the latest technologies on a daily basis to see and interact, we forget that sometimes for some people, technology is just an afterthought. For them it is just a means to an end. For clinical staff that "job" is to provide the best care for, are able to make sure who it is sitting on towards them.
not follow health when compared to many other industries, the prototypical 8:00 to 5:00 p.m. working. Clinicians require seamless access to clinical applications and data 24/7, because the intensive care can not easily and will not wait.
In an industry where seconds can literally mean life or death, there must be solutions in place, doctors and other healthcare workers must give immediate access quality Care. Clinicians, as already mentioned, do not have to worry about the luxury of time, why an application is slow or the start not, they only need it to work. Period.
Citrix has a long track record in the above-mentioned challenges and allows caregivers seamless applications and data access to provide the best quality care for their patients are available, and we know it is important that IT to provide -Personal available (which are usually usually forced resource) to ensure the tools that they need 100% availability of their environments. Tools that IT with proactive-as opposed to a reactive approach offer, and provide IT administrators the power they need, my clinical friend up to make sure no "to require assistance."
One of our Citrix Ready partners in the healthcare, Goliath Technologies, has come up and developed by creating a series of fully integrated technologies that are specifically built and designed for the challenges of IT in health care with a unique solution to Administrators give the possibility to anticipate, fix and resolve performance problems. Your product goes beyond the limits of passive surveillance, provides a proactive approach, provides actionable data and even take action to solve problems.
For our healthcare customers Goliaths is Software focuses on end-to -end visibility in environments that use Citrix to deliver EMR / EHR applications. This includes registration and initiation process to meeting performance and all IT elements that can affect the performance.
End User Experience is crucial in an "always on" 24/7 environment and Goliath solution provides unique functionality know administrators to help, in advance, if it be a problem if they try their applications are accessing. Your Logon simulator for Citrix actually log on to the application, the same steps would take a real end user to ensure himself by NetScaler to that the registration is successful. If an error occurs or slow it will send an alarm.
So, planned in a customer as the Goliath Logon Simulator from remote locations login from two hours before staff came to the hospital applications to ensure an administrator, were available and if it is not alarmed him with enough time to the to resolve problem. This is really proactively. Talk about preventative medicine!
They have also taken the approach of adding deep metrics on Citrix XenApp and XenDesktop and the supporting infrastructure, the direct impact for end users regarding login duration and session performance. This functionality is also ready, because they have done the necessary API integration and development, dashboards and screens with real-time logon hours broken down by stage and ICA channel to fill drill-down from the box.
to give a detailed example of how detailed and actionable information is a doctor was with image resolution have trouble if a clinical application of access from home , The administrator could ICA latency channel real-time Dashboard on meeting performance drill down into the use and noticed that the doctor also audio streaming was what the available bandwidth was occupying. He was asked to turn off the audio streaming and problem was solved.
to complete the end-to-end image, they are the only performance monitoring company, the purpose-built application modules for the various does EMR / EHR applications. Right now, they have application modules for MEDITECH, Siemens, Allscripts, T-Systems and McKesson with Epic and Cerner in development. This purpose-built modules enable them to bind together in a view to the end user, Citrix infrastructure and application performance. Alerts are generated when there is a breach of a threshold metric that could signal registration period or session performance with the EMR / EHR application sessions to an upcoming performance problem, which can then be traced to the cause with registration Initiation be.
on Wednesday, June 17 th at 12:30 am EST, you're the CIO of St. Luke's University Health Network Chad Brisendine, discuss directly from one of our common transform to hear customers, tactical and technical changes he implemented St. Lukes virtualized in a 95%, "Always on" system and how to do the same
Register now for the free webinar "CIO Insight. Proactive Create & Manage" Always on "IT in healthcare."
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