Fundamental Citrix Printing Tips

Fundamental Citrix Printing Tips -

Hi all,

I have compiled some basic printing tips based on my recent involvement in the resolution of a number of high severity / priority printing issues. Hopefully they will guide and help you solve printing problems in your or your Citrix environments Customers

Tip 1: .. Scope and understand the printing problem that you face

server events are a great place to start your research papers, especially for failures and printer redirection services instability problems which can usually produce variety of symptoms.

http://support.citrix.com/article / CTX117008 - Autocreation printer Event Log Messages Overview

Tip 2: If the problem seems to affect only specific users

It might be useful runnnig the Clean-Up receptor. Utility on a client computer that exclude any corruption of the existing plant that could affect the functioning of the virtual printing channel

http://support.citrix.com/article/CTX137494 -. Clean- up receiver Utility

Tip 3: Know your Citrix UPS

If Citrix session printers are in use with Citrix UPD, which requires the deployment of Citrix UPS, and sometimes rush printing activity of these printers are slow to enumerate in applications, view their properties dialog etc. or even off line, the system is potentially experiencing the wire and the resource state of exhaustion in the inverter. Consider updating of UPS components

http://support.citrix.com/article/CTX135891 - Hotfix UpsServer100WX64100 - For Universal Print Server 1.0 - English

http :. //support.citrix. com / article / CTX1302 - Hotfix UpsClient100WX64100 - Universal For customer Print 1.0 - English

Tip # 4 :. Keep the entire print subsystem updated

periodically visit the websites of suppliers concerned for the driver update and patches. Printing problems may have already been taken into account. Ideally, the updates should be tested in an isolated test environment before deployment in production environments

For example, for XenApp 6.5 platform see updates below :.

http: // support. microsoft.com/kb/2647753 - Update Rollup: Fix printing problems in Windows 7 and Windows Server 08 R2

http://support.citrix.com/article/CTX138537 - Hotfix Rollup Pack 3 for Citrix XenApp 6.5 for Microsoft Windows Server 08 R2

I wish you a nice day Citrix

Marek Dresler

Follow @CtxPrintNinja

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