Working against Working Well

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Working against Working Well -

Display the name of Steve Shah (steve.shah@citrix.com)

work vs Working Well

I'm a big fan of solutions. It is the right way to put together the technology to solve the problem of a client. After spending the first half of my career as a customer of technology, I can tell you that the key to any solution is to think through a holistic response. That's the difference between a solution that "works" against a solution that "works well".

Assembling a comprehensive solution for virtual applications and desktops is a trademark of Citrix. With XenDesktop and XenApp teams work hand in hand (often at the source code) with the team NetScaler we were able to provide a complete solution that takes into account the subtleties of a successful deployment.

Here are five things that make NetScaler, XenDesktop and XenApp hit the mark of "good work"

1. TCP optimizations

The protocol ICA was designed to experience the optimal end user so few changes to the application screen are quickly delivered. Having optimized the protocol in this way, network behavior may be difficult for the infrastructure they create an additional burden for treatment. The NetScaler, XenDesktop and XenAppteams working closely to review the protocol and build a configuration profile that makes the treatment much more effective network. As the ICA protocol evolves, teams come together and adjust the configuration profile as needed.

2. HDX Insight

When end users call the help desk because they receive an experience of the end user suboptimal, determine what happening on the network is a key troubleshooting technique. HDX Insight, a joint development bringing the source code of the HDX stack NetScaler, allows the administrator to have a clear vision of what is happening in the application to the user packet. No other remote access tool that level of visibility into virtual applications and desktops. Administrators can solve problems quickly and end users can quickly become productive again.

HDX Insight further extends the data and allows administrators to see patterns over periods of time to better understand the behavior of their users and the extended network. You want to understand application usage trends? Start with HDX Insight and work from there.

3. Integration of the dashboard with Citrix Director Console

Because XenDesktop teams, NetScaler and XenApp went through countless conversations with customers to understand best way to build HDX Insight, our own intuition was that the directors of the first-level help desk did not have access to the NetScaler. So we made the right level of data generated by the NetScaler visible in the Citrix Administrator console. By combining the data into an array of easy to understand board, the directors of the first-level help desk can quickly sort a call from a client without climbing.

4. Application Firewall security for the Web interface and StoreFront

Whenever we recommend that customers upgrade Web Interface and StoreFront to follow the latest security patches, the reality is that this has not always time to do it. To help, the security team worked with NetScaler XenDesktop and XenApp to develop a model easy to deploy automatically configure our firewall application to protect older versions of the Web interface and StoreFront pirates trying sophisticated " SQL injection "attacks among others.

5. Simplified configuration for XenDesktop and XenApp

The NetScaler has a single switch that allows it to be configured as a front-end remote access to XenDesktop where it needs only the minimum information required to be configured. All other configuration items are hidden, which greatly simplifies the configuration from end to end, especially for XenDesktop and XenApp administrators who may not have strong networks environments. Another excellent example of holistic thinking.

So when you hear the words "Network", "solution" and "applications and virtual offices" used together, remember that it is not only to have some of slickmarketing whitepaper. At Citrix, we raise the bar of driving our teams NetScaler, XenDesktop and XenApp to work closely on an ongoing basis to understand what is important to our customers. The result is the difference between "work" vs. "works well".

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